A pet insurance policy can help ensure that your pet gets the medical care it needs when ill or injured. You should know how you can cancel your pet insurance policy.
Cancel Your Coverage
If you wish to cancel your pet insurance plan, please visit the website and complete a cancellation application. After you provide this information, your insurance policy will be cancelled immediately.
Cancelling your coverage before the waiting time ends
Many pet insurance providers have waiting intervals that begin following the policy's start date. These periods are intended to help prevent claims from being filed by owners who enroll their pets before they're diagnosed with a health condition that will be covered under the policy.
The shortest waiting periods are two or three days for accident and illness coverage (available from insurers such as Embrace, Figo, Lemonade, Toto and Pets Best), while cruciate ligament issues have a six-month waiting period in most states.
In addition, some insurance providers have waiting periods for certain ailments such as hereditary conditions or congenital conditions. It's possible to waive these waiting periods if you have your dog or cat evaluated by a vet and the doctor determines that they aren't at risk for a pre-existing condition.
There are no age restrictions
Pets Best does not have an age limit on their policies. You can insure your cat or dog as early as 7 weeks of age. You can also test the policy for 30 free days to make sure it's right for you.
Customer Service
We hear a lot about the lack of customer service from pet insurance companies. That's why we like that Pets Best provides a live chat option, which helps the company address customer needs on a personal level. This is good because it can help decrease the number of customer complaints regarding site abandonment and increase online sales.
The company also has a number of features that make it easier for pet owners to use their insurance. The company also offers veterinary-direct pay, as well as a member's center portal to make it easier for pet owners to track claims.
Vet Direct Pay
Pets Best's veterinary direct pay is unlike most other pet-insurance companies. You can directly reimburse your veterinarian when they treat your pet. This feature reduces your costs, as it eliminates having to cover the veterinary bills and wait for reimbursement.
Your Reimbursement Quantity
The amount of reimbursement for your veterinary bills will depend on the annual benefit limit you choose, as well as a deductible. Through the member center, you can track your claim's status and receive a refund check or direct bank deposit as soon as 2 days after it is approved.