Having pet insurance is a good way to make sure your furry friend receives the care he or she needs when sick or injured. When you cancel your insurance, it is important to follow the correct steps.
Cancel Your Coverage
If you wish to cancel your pet insurance plan, please visit the website and complete a cancellation application. The company will promptly cancel your policy once you have submitted this information.
Cancel Your Coverage Before The Waiting Period Ends
Most pet insurance policies have waiting periods which begin immediately after the effective date. These periods are intended to help prevent claims from being filed by owners who enroll their pets before they're diagnosed with a health condition that will be covered under the policy.
For accident and illness insurance (available through insurers like Embrace Figo Lemonade Toto, Pets Best, and Figo), the shortest waiting period is two or three business days. In most states, cruciate issues require a six-month wait.
Some insurance companies also have waiting periods on certain conditions, such as congenital or hereditary. These waiting periods may be waived if a vet evaluates your pet and determines they're not at risk for any pre-existing conditions.
No Age Limits
Pets Best policies do not include an age restriction, so your dog or cat can be covered as soon they are 7 weeks old. The company also offers a 30-day free look period so you can try out a plan before making a decision.
Customer Service
A lack of customer support is one of our biggest complaints about pet insurance. We like the fact that Pets Best offers a live-chat option. This allows them to address customers' needs personally. This can help to reduce the number or complaints of customers abandoning websites and increase online conversions.
The company also has a number of features that make it easier for pet owners to use their insurance. There are also veterinary pay direct and a portal for members that allows them to easily track their claims, deductibles, reimbursements and more.
Vet Direct Pay
Pets Best is different from other pet insurance companies because it offers a direct payment program for veterinarian services. You can reimburse your vet directly. This feature will reduce your costs as you won't have to pay for the bill and wait until reimbursement.
You Reimbursement amount
You can choose an annual benefit amount, a deductible for each year and the percentage of a vet bill you will receive back every time you file a claims. You'll be able to track your claim status through the member center portal and get a check or direct deposit in as little as two days after it's approved.